Frequently Asked Questions

Can I book at short notice?

Yes! We can confirm your booking immediately by e-mail which you can print and hand in on arrival. If you do not have access to a printer, simply make a note of your booking reference number and quote it on your arrival at any UK airport.

Why pre-book?

Most of our prices represent substantial savings compared to turning up on the day. Our price guarantee for airport parking and hotels ensures that you cannot beat our prices..

Where can I find directions on the web site?

Full directions are given on the booking confirmation, we will e-mail or post to you following your booking, with directions to the chosen airport.

Arrival Procedure:

On arrival report to the Reception and present your confirmation slip or quote your Airport Parking Booking Reference Number.

Departure Procedure:

Full instructions for returns procedure will be issued on arrival at the Designated Airport car park.

I haven't received a confirmation of my booking by e-mail. What should I do?

Whenever a booking is successful, booking confirmation is sent to you by e-mail almost immediately. You have to print this e-mail and use it as your parking voucher. If you haven't received a confirmation, then something went wrong during your booking. Typing in an incorrect e-mail address during your booking might cause this.

How do I obtain a VAT or credit/debit card receipt?

Call who ever you booked your airport parking with stating your booking reference and we will send you a receipt. Phone Number 0870 8444020 or view future booking

Can you confirm my booking by post?

This is done by first class post, just in case you don't have a printer.

Can I pay by cheque?

Yes. Send in a letter with your Name, Address, Telephone Number, Dates and details of chosen airport parking required. ( We cannot guarantee availability of your chosen airport parking by the time your cheque arrives)

Why is a week calculated as 8 days and two weeks calculated as 15 days?

One day is calculated as a whole or part of day. A Saturday to Saturday trip is calculated as 8 whole days. Therefore a two week trip would be 15 days inclusive. No. Our prices are per vehicle and are already at a discounted rate

What does Gate price mean?

Usually 10% higher than the pre-booked price and can be as much as 50% higher.

What is on-airport car parking?

Within the airport perimeter complex and run by the airport . Usually a bus ride away from the terminals either long or short term.

What is an off-airport car park?

Usually outside the airport perimeter and normally privately run. The benefits are affordable rates, service and security. Your car will be moved by a qualified and insured chauffeur to a secure airport car park compound, then your luggage is loaded onto the free shuttle bus. The transfer time is usually between 10-15 minutes with the shuttle buses departing every 10 minutes or so.

What is Meet & Greet Parking?

A supplement is paid to be greeted outside the airport terminal by a qualified and insured chauffeur who takes your car to a secure off-airport car park. On your return a chauffeur will have your car waiting for you outside the airport terminal.

How Secure are the Car Parks?

Security is taken very seriously by our airport parking partners. Off-airport car parks are normally accredited with The Police Gold Award For Airport Parking Security, issued by the Police. Most car parks have a combination of security patrols, high level fencing, barriers and CCTV.

Any questions unanswered?

If you have any questions that we have not mentioned then please contact us and we will answer within 24 hours and add the question to this list for the benefit of other clients and first time visitors to our airport parking services. E-mail Us Below

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